Setting up an Email Account on an Android Mobile Device

02. May 2012 Internet Support 0

In previous blog posts I discussed setting up email on iOS and Blackberry devices. We have now added instructions for Google Android devices to the Skyway West web site.

As with Blackberry the problem in providing setup instructions is the multiple versions of the Android OS. Currently Android has two OS versions for phones and two for tablets. To make things even more confusing, there are also several popular third-party email clients available for the platform. Instead of trying to cover all possibilities, our instructions cover the basic steps to set up mail in the built-in email application. If you still need assistance after going through these instructions, please email us at Skyway West Support, or call 604-482-1212.

Here again is the information you will need to have at the ready to connect up with your mobile device:

Email Address: Your email address
Email Provider: Skyway West

Incoming email settings:
Account type: POP or IMAP. I usually recommend IMAP for mobile devices. Setting up with IMAP on your mobile device leaves the email on the server so your primary computer can continue to access it.
Incoming server: The address of the server that holds your email. Namely email.skywaywest.net

Username: Your account name. Typically your complete email address (eg yourname@skywaywest.net)

Password: Your email password. If you do not know your password contact Skyway West support.

Incoming server port number: The port through which your mail is received. Will be either 110 (standard POP3), 143 (Standard IMAP) 995 (Secure SSL POP3) or 993 (Secure SSL IMAP). Skyway West email allows you to use any of the above. Note SSL only secures your login credentials. SSL does not secure your email messages.

Incoming server supports SSL: Yes / No: Choose yes if your incoming port is set to use SSL. Choose no if not.

Outgoing Mail Server Settings

Outgoing Mail Server: The address of the server that holds your email. Namely email.skywaywest.net

Username: Your account name. Typically your complete email address (eg yourname@skywaywest.net).

Password: Your email password. If you do not know your password contact Skyway West support.

Outgoing server port: The port through which your mail is sent. Port 465 or 587 for secure SSL. (Note: SSL only secures your login credentials. SSL does not secure your email messages.

Outgoing server supports SSL: Yes / No: Choose yes, this allows you to send email from virtually anywhere.

Like the other platforms the how-to is pretty simple to follow. You shouldn’t have too much trouble with it. If in doubt, you are welcome to contact Skyway West support at either support@skywaywest.com or 604-482-1212.