Visual Attendant an Exciting New Feature in Skyway Kandy UC

Skyway’s Kandy UC has some great features that are causing major disruption in the technology world. Visual Attendant is one of these Now available for enterprises and service providers, it leverages the latest WebRTC technology to boost customer interaction, employee productivity and significantly reduce expenses.

VISUAL ATTENDANT

Kandy Visual Attendant has been named 2016 WebRTC Product of The Year Award Winner by TMCNet. In its first year, Kandy was powering more than 15 million users and had more than 1,500 customer accounts. According to GENBAND, the predicted number of devices connected will reach 20.8 billion by 2020 which means that the technology world is on the verge of one of its biggest waves of disruption.

Visual Attendant is a menu-based, click-to-connect service that integrates into a company’s website without toll-free number fees. It offers end users point and click options to select the right group or department directly from any website without menu prompts. Using the latest WebRTC technology, Visual Attendant connects users whether they have a legacy browser or mobile devices that aren’t WebRTC ready.

“The digital economy is changing everything about the way business is done — innovation is the name of the game and Kandy enables businesses to remake, remap and remodel their digital outcomes,” said Paul Pluschkell, Kandy founder.

If your team has the skills to embed a video on your website, then you can easily add a click to connect menu in less than an hour. There are no professional services or maintenance fees required. And with just one click of a button, your customers will have a simpler and more satisfying experience.

“The digital economy is changing everything about the way business is done — innovation is the name of the game and Kandy enables businesses to remake, remap and remodel their digital outcomes”

Visual Attendant puts your customers first

• Your Website: Visual Attendant resides on your website,
  right where your customers and prospects are!
• Self Select Menus: Your customers call directly from their
  browser and select who they want to talk to.
• Instant Gratification: Click to Connect ensures your
  customers get what they want, when they want it so they
  will keep coming back!
• Be Prepared: Associate a different number with each page
  so that your team is prepared to assist customers quickly
  and efficiently!

For more, contact the Skyway Sales team today!

Skyway West partners with Genband to deliver their Kandy UC solution to Canadian business.