Skyway West Direct Routing for Microsoft Teams: What to Know

Skyway West direct routing enhances Microsoft Teams by bringing voice calls directly into your workflow. No extra hardware, no extra software—just seamless integration, global connectivity, and big savings.

Why settle for less when you can have a complete calling experience inside Microsoft Teams?

That’s the question Skyway West’s direct routing answers. If your team already relies on Microsoft Teams, now you can turn it into a full communication hub by adding a powerful voice solution. Make and receive calls without leaving the Teams interface—everything stays familiar and easy to use.

What is Direct Routing?

In short, it’s a game changer. Direct routing lets Microsoft Teams function as a fully capable phone system. While Teams was originally designed for chat and video calls, adding direct routing allows your team to make calls to mobile phones and landlines as well. The best part? It’s all hosted in the cloud, so no clunky hardware is required.

With Skyway West’s direct routing, your team can make calls over the Public Switched Telephone Network (PSTN) directly from Teams, and you won’t need to subscribe to Microsoft’s calling plans. So whether it’s internal conversations or client meetings, your team stays connected—all without leaving the Teams environment they’re used to.

How Does Skyway West’s Direct Routing Work?

It’s fully cloud-based, which means you don’t need to worry about extra equipment or complex installations. Here’s a quick breakdown:

• You access Skyway West’s voice features straight through Microsoft Teams, so there’s no need to jump between apps or tools. It keeps your workflow smooth and uninterrupted.
• You can make and receive calls globally from any device, giving your team the flexibility to work from anywhere.
• With fewer service providers and software requirements, Skyway West’s solution cuts complexity and cost. Plus, competitive international rates mean your savings can add up fast.

Key Benefits of Skyway’s Direct Routing

The best part about Skyway West’s direct routing? It’s built to make life easier. Here are the highlights:

• All-in-One Communication: By integrating directly with Teams, Skyway West eliminates the need for extra apps or software. Your whole team gets access to the same tools, no matter where they’re working from—be it the office, home, or on the go.
• Advanced Calling Features: Beyond basic calling, Skyway West equips Teams with advanced voice features like call forwarding, voicemail-to-email, and real-time call reporting. Everything’s designed to keep your team connected and efficient.
• Scalability: Whether your business is just starting out or expanding rapidly, Skyway West’s direct routing grows with you. Adding new users or locations is a breeze, making sure your communication system evolves alongside your business.
• Cost Efficiency: By choosing Skyway West for direct routing, you can avoid Microsoft’s pricier calling plans. With affordable international calling rates and no need for extra hardware, you’ll save money while upgrading your communication setup.

See the Difference Today

If your business uses Microsoft Teams, there’s no reason to miss out on a fully integrated phone system. Skyway’s direct routing makes it easy to streamline communication, boost collaboration, and save on costs—all within Teams. Whether you’re handling customer calls, managing internal comms, or working with international teams, Skyway West has got you covered.