Virtual Fax: Easily Send and Receive Faxes right from your Devices
Easily send and receive faxes right from your all your devices over the internet
You’ll love Voicemail-to-Email… makes managing your voicemails a breeze
Skyway West\'s voicemail-to-email feature makes managing your voicemails a breeze, helping you save time and never miss those important messages.
Make Your Life Easier with Call Transcription & Sentiment Analysis
Understanding Contact Centre Sentiment Analysis Sentiment analysis technology in contact centers helps evaluate the emotions expressed by customers and agents through phone transcripts or online chats. Say Goodbye to Scrambling for Meeting Notes Are you tired of rushing to take meeting notes? With Skyway West’s unified communications platform, you can stay fully engaged during calls, ...
Cyber Threats to Canada’s Democratic Process: 2023 Update from the Canadian Centre for Cyber Security
The Communications Security Establishment (CSE) is Canada’s centre of excellence for cyber operations. Part of CSE is the Canadian Centre for Cyber Security (CCCS), Canada’s technical authority on cyber security. The Cyber Centre is the single unified source of expert advice, guidance, services, and support on cyber security for Canadians and Canadian organizations. As one of ...
Civil Engineering Communication comes out ahead with Skyway West’s Hosted PBX/Microsoft Teams Integration
In civil engineering, communication is not just a necessity; it’s the cornerstone of success. Projects often span large geographical areas, involve various teams, and require seamless collaboration between project managers, field supervisors, site workers, design engineers, and stakeholders. Effective communication is the key to ensuring projects are delivered on time, on budget, and with the ...
Revolutionizing Multi-Location Car Dealerships: How Unified Communications Cloud Phone Systems Solve 10 Key Challenges
In the world of multi-location car dealerships, effective communication is essential. Every missed call, every unaddressed query can lead to a lost sale. This is where a Unified Communications (UC) cloud phone system like Skyway UC can be a game-changer, addressing numerous pain points that often plague these businesses. For multi-location car dealerships, the benefits ...
The Benefits of a Single Provider for your Internet Access and Phone Systems
Centralization versus decentralization is an old debate in the business IT world, but running a business is hard enough without having your technology scattered across multiple vendors. Different providers for Internet access and your phone system adds a layer of complexity that makes troubleshooting and management much more difficult than it should be. Contracting with one ...
Cloud or Hosted vs On-Premise Phone Systems: Comparing Costs & Benefits
Compare the pros and cons, costs and benefits of cloud/hosted and on-premise phone systems to determine the right solution for your business. What is a Cloud/Hosted Phone System? Cloud/hosted phone systems are also known as VoIP, hosted PBX, or cloud-based phone systems. It’s an internet-based system. This means that the service provider is responsible for ...
When Disaster Strikes: a Cloud-based Phone System is Invaluable for Business
Recent catastrophic hurricanes in Florida and on Canada’s east coast have been a wake-up call to all of us that disasters happen. The ramifications of unexpected weather events or fire, flooding, earthquakes and power outages can be tragic and far-reaching. In this midst of this kind of emergency, keeping your business running might seem an ...