Recent catastrophic hurricanes in Florida and on Canada’s east coast have been a wake-up call to all of us that disasters happen. The ramifications of unexpected weather events or fire, flooding, earthquakes and power outages can be tragic and far-reaching. In this midst of this kind of emergency, keeping your business running might seem an ...
More than just a phone system, a cloud-based phone solution helps businesses manage voice information across the internet. The innovative technology solves many problems that commonly get in the way of productive communication. Here are 8 great benefits that could help grow your business to the next level.
Auto-Attendant is a powerful feature, but do you want to squeeze out its greatest potential value? With a bit of creativity, this tool can become even more beneficial for your business.
Last week the Rogers cellular and internet network endured a massive outage, and both businesses and consumers across the country suffered through a day — or in some cases even longer — without services. Though the media tends toward hyperbole, in this case they mostly got it right. For businesses, this is a “wakeup call” and ...
Telus is telling business customers that by early 2023 they plan to have replaced their copper network with fibre. There’s a number of reasons for this, including higher maintenance costs for copper, less reliability and more line interference. As a result, POTS (Plain Old Telephone Service) — which has been with us since the late ...
Establishing effective communication in the workplace is a crucial factor to enable your business success and growth. It has shown to be even more imperative during a global pandemic when many business processes and operations have switched to remote mode. One of the most beneficial solutions to implement into your business functioning is unified communication technology. Here ...
With Voice over IP rapidly taking over the telephone market, BC and Alberta businesses are looking for the same kind of management of their Voice and Video network as is available for data networks. Enter Skyway’s Modern Edge: a fully managed SD-WAN cloud service which allows you to maximize the advantages of our modern SIP Trunks, Hosted ...
What are the the advantages of SD-WAN (Software-Defined Wide Area Networking) over other networking solutions? The standard WAN technology for businesses with multiple locations has been MPLS or Multiprotocol Label Switching. While MPLS is reliable, fast, and widely accessible, it can also get very expensive as your business, or its serving locations, expands. This is one ...
SIP trunks offer a direct connection between a provider’s network and a customer’s devices, for significant cost savings and business process improvements.
With fewer people working in your office, are you still paying for expensive landlines? We’ve helped several clients move their phone number(s) to our Auto Attendant Virtual Receptionist service, allowing calls to seamlessly connect to mobile or home phones. We can also provide desk phones or software clients for remote use; either way, you have the potential to ...
