More than just a phone system, a cloud-based phone solution helps businesses manage voice information across the internet. The innovative technology solves many problems that commonly get in the way of productive communication. Here are 8 great benefits that could help grow your business to the next level.
Auto-Attendant is a powerful feature, but do you want to squeeze out its greatest potential value? With a bit of creativity, this tool can become even more beneficial for your business.
Last week the Rogers cellular and internet network endured a massive outage, and both businesses and consumers across the country suffered through a day — or in some cases even longer — without services. Though the media tends toward hyperbole, in this case they mostly got it right. For businesses, this is a “wakeup call” and ...
Telus is telling business customers that by early 2023 they plan to have replaced their copper network with fibre. There’s a number of reasons for this, including higher maintenance costs for copper, less reliability and more line interference. As a result, POTS (Plain Old Telephone Service) — which has been with us since the late ...
Recent analysis by Fitch Ratings has shown an increase in Russian cyberattack activity on businesses and government agencies with the risk of spillover attacks on non-primary targets becoming much more widespread. As part of their recent invasion, Russia blitzed Ukraine with DDoS (distributed denial-of-service) attacks and data-wiping malware. Russian government attacks typically focus on other ...
Recent high profile DDOS (Distributed Denial of Service) attacks have put a spotlight on this type of cyberattack and have made many business owners wonder about their own vulnerability. In late September, the large VoIP services company, Bandwidth.com, endured a rolling DDOS attack which affected their operations for a number of days, and then in ...
Establishing effective communication in the workplace is a crucial factor to enable your business success and growth. It has shown to be even more imperative during a global pandemic when many business processes and operations have switched to remote mode. One of the most beneficial solutions to implement into your business functioning is unified communication technology. Here ...
With Voice over IP rapidly taking over the telephone market, BC and Alberta businesses are looking for the same kind of management of their Voice and Video network as is available for data networks. Enter Skyway’s Modern Edge: a fully managed SD-WAN cloud service which allows you to maximize the advantages of our modern SIP Trunks, Hosted ...
What are the the advantages of SD-WAN (Software-Defined Wide Area Networking) over other networking solutions? The standard WAN technology for businesses with multiple locations has been MPLS or Multiprotocol Label Switching. While MPLS is reliable, fast, and widely accessible, it can also get very expensive as your business, or its serving locations, expands. This is one ...
SIP trunks offer a direct connection between a provider’s network and a customer’s devices, for significant cost savings and business process improvements.